This qualification reflects the roles of cabin crew personnel performing normal and emergency cabin crew duties in support of commercial or Defence aviation operations. Cabin crew duties include applying technical and non-technical aviation skills and knowledge to cabin service and cargo operations. This qualification forms some of the requirements for certification as Cabin Crew by the Civil Aviation Safety Authority (CASA) as described in Civil Aviation Order 20.11 Emergency and life saving equipment and passenger control in emergencies. Civil and military cabin crew seeking certification should check these requirements with CASA. Course Structure To receive the Certificate III in Aviation (Cabin Crew) students must complete all core units and, if available, a range of additional units. Core Units Manage and carry out pre- and post-flight cabin checks Apply aircraft safety procedures Apply aviation work health and safety procedures Maintain the safety of people and aircraft Respond to abnormal and emergency situations in an aircraft Work effectively in the aviation industry Manage disruptive behaviour and unlawful interference with aviation Apply and monitor aviation workplace security procedures Maintain security awareness and vigilance in an aviation workplace Organise personal work priorities and development Prepare workplace documents Operate firefighting equipment Undertake emergency response action to a security threat Additional Units Provide first aid in an aviation environment Implement aviation risk management processes Manage human factors in aviation operations Implement regulations and policies during aviation safety and service operations Manage human factors in aviation operations Implement regulations and policies during aviation safety and service operations Undertake aircraft underwater escape and survival Employ fatigue risk management practices in an aviation workplace Advise on major services and attractions at aviation destinations Provide quality customer service Provide customer service on an aircraft Carry out beverage service on an aircraft Apply knowledge of the structure, products and services of an airline operator Carry out aircraft business and first class meal and non-alcoholic beverage service Contribute to effective workplace relationships Support operational plan Provide workplace information and resourcing plans Contribute to team effectiveness Provide first aid Provide responsible service of alcohol Lead a work team or group Provide assistance to customers Career opportunities Cabin Crew, Crew Attendant, Flight Attendant Articulation After achieving this qualification candidates may undertake Tourism and Hospitality or other Aviation programs.