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新南威尔士技术与继续教育学院-西悉尼学院资讯科技支援证书(服务台)

TAFE NSWCertificate IV in Information Technology Support (Service Desk)

专业简介

This course is for people who want be competent in supporting clients in a range of technical areas. The qualification has a strong information technology base of core units with industry-specific elective units in service desk. Course Structure To receive the Certificate IV in Information Technology Support (Service Desk) students must complete all core units and, if available, a range of additional units. Core Units Contribute to implementing and maintaining WHS consultation and participation processes Implement and monitor environmentally sustainable work practices Determine and confirm client business requirements Create technical documentation Contribute to copyright, ethics and privacy in an ICT environment Install, configure and secure a small office or home office network Identify and resolve client ICT problems Action change requests Career opportunities Possible job titles include customer support, help desk specialist, PC support technician and user support technician. Articulation When you finish this course, you may be eligible for advanced standing in: Diploma of Information Technology Systems Administration R10332 Diploma of Database Design and Development R10334. Diploma-to-Degree pathway TAFE NSW Diploma-to-Degree (D2D) university pathway programs allow students to enter a Bachelor Degree program with guaranteed credit at leading universities in Sydney and NSW. Bachelor of Information Technology ACU
  • 课程时长: 1-2年或以学校或offer为准
  • 学费: AUD $10,310 for the entire course 以学校或offer为准
  • 开学时间: 每年2或7月
  • 总学分: 0
  • 是否移民专业:访问官网链接

入学要求

国际学生入学条件 While there is no formal academic entry requirement for this course, it is recommended applicants have completed year 12 or equivalent. Students should have an understanding of the basic operations of a computer, the internet and Microsoft applications such as Word and Excel. Academic IELTS 5.5 or TOEFL (iBT) 46 or Certificate III in Advanced English for Further Study at TAFE NSW or equivalent.

如何申请

  • 申请材料要求
  • 是否需要文书
  • 申请费 100澳币
  • 申请周期 1-2月

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