Learn how to be an effective leader in the business world and take your career to the next level. When you complete the Certificate IV in Leadership and Management, you’ll have the confidence to manage people and resources to ensure timely business outcomes in a supervisory role. You'll learn practical skills in areas such as operational plans, presentations, workplace information systems, promotional plans, work schedules, team effectiveness, and customer service strategies. You can also choose from a variety of electives to specialise in your area of interest. Experienced teachers, who are experts in the field, will guide you through the program. This nationally recognised qualification may lead to employment or career advancement in roles such as team leader, supervisor or middle manager. Once complete, this qualification will provide a guaranteed pathway into Chisholm’s Diploma of Leadership and Management (BSB51915). Unit code Unit Description BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements BSBRSK401 Identify risk and apply risk management processes BSBLDR401 Communicate effectively as a workplace leader Possible job outcome team leader co ordinator middle manager business manager frontline manager business owner/operator account manager