Use your passion for travel to start an exciting career When you complete this course, you’ll have highly developed business skills and a broad understanding of the tourism industry. You’ll learn about reservation systems, Galileo (the industry ticketing program), sales and marketing, events, business technology, human resource management, international airfares, tourism office operations and travel products. Experienced teachers, who are experts in the field, will guide you through the program in a range of environments (office and on site) that reflect current industry practices. The course includes online and workplace assessment, excursions, and opportunities to network with industry specialists. With this nationally recognised qualification, you’ll be able to work in a high level role in the tourism industry. Unit code Unit Description BSBWRT401 Write complex documents SITTGDE005 Prepare and present tour commentaries or activities SITTTSL004 Provide advice on Australian destinations SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXCCS007 Enhance customer service experiences SITXWHS003 Implement and monitor work health and safety practices Possible job outcome airline reservations agent assistant travel store manager marketing coordinator tourism supervisor visitor information centre officer hotel/resort supervisor events manager event coordinator hotel manager restaurant manager event coordinator hospitality manager airline travel supervisor tourism supervisor travel industry marketing consultant travel agency manager travel consultant